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ooma Core VoIP Phone System with No Monthly Phone Service Bills | 
| Brand: ooma
Category: CE
List Price: $249.99
Buy New: $207.99
as of 11/27/2009 10:27 CST details
You Save: $42.00 (17%)
New (17)
Seller: aisefs
Rating:  673 reviews
Media: Electronics
Autographed: No
Memorabilia: No
Batteries Included: No
Shipping Weight (lbs): 5.8
Dimensions (in): 11 x 5.5 x 13.8
MPN: ooma core
Model: ooma core
UPC: 892943002025
EAN: 0892943002025
ASIN: B001C1MGKI
Availability: Usually ships in 1-2 business days
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| Features:
| • | Includes both an ooma Hub and an ooma Scout | | • | Free calling to any number in the US | | • | All the features you've come to depend on, like caller-ID, call-waiting, and voicemail | | • | Voicemail notifications to your email and mobile phone; the flexibility to hear your voicemail and control preferences online in the ooma Lounge | | • | The freedom to talk on your existing corded or cordless phones with no PC or headset required |
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| Editorial Reviews:
Product Description
In a volatile economy, there's one utility you can save with the aid of VOIP technology - your phone service costs. Smart and stylish, the ooma Hub and ooma Scout partner with your high-speed Internet and your existing home phones to deliver free home phone service. Your one-time purchase eliminates monthly bills for U.S. calling and delivers extremely low rates for international calls. Your one-time purchase of an award-winning ooma Hub device frees your phone service. Call anyone, at any number, anywhere in the U.S. without charge. Think how much you pay the phone company each year. Now imagine what you could do with all the money you save. Ooma is the only company in the history of the telecom industry that lets you own your dialtone. Your one-time ooma purchase eliminates monthly charges for unlimited US calling. Compared to other stand-alone VoIP providers, there are no monthly fees for US calling. Plus, the ooma system has been architected to deliver exceptional voice quality and reliability, giving you the crisp, acoustic performance of a landline, without the associated fees. A number of our customers have reported that ooma delivers "excellent voice quality," "better than landline." Easy-to-read manuals are full of colorful diagrams and simple instructions to make set-up as painless as possible. It takes the average customer less than 20 minutes to activate and install the ooma system. Using the ooma system is even easier! ooma devices have been designed to provide an intuitive out-of-box experience. Ooma can move your number from your current phone provider for a one-time fee of $39.99. To use the ooma Hub device, you need TWO things: 1. A high-speed Internet connection (cable/DSL/fiber-optic); and 2. A home phone.
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| Customer Reviews:
Showing reviews 1-5 of 673
 Results in a big house using house phones November 26, 2009
D. Jaecks (Colorado)
This works well. After disconnecting the POTS box, I plugged Ooma into the house phone wiring and it rings and works with our 6 phones (4000 sq ft house w 11 jacks). The call quality has varied from adequate to very good. The voice quality is always very good, there are no echos or long delays, but sometimes there has been noticeable background noise. The noise has been fine for a week or so, but even at its worst we thought it was OK. I also tried powering the home phones with the Scout instead of the Hub which also worked fine and may have been a little quieter.
I chose the Hub and Scout instead of the Telo design, because the Scout can sit in the kitchen where it's easy to check voice mail.
Overall this is a 5 star product but I downgraded it because of the occasional noisy calls in the past and because of the unknown future of the company.
 So far, I'm thrilled November 21, 2009
Alex (Avalon, New Jersey)
1 out of 1 found this review helpful
I read the reviews about the awful technical support and the long wait for number porting, so I waited until after 11/1 to purchase this (so that I could return it in January after a long trial as Amazon has an extended return policy for the Xmas season). Well, no issues so far. The hub setup was a piece of cake. I did get confused on the Scout setup and had to call customer support. To my surprise, they answered immediately and my problem was addressed within 30 seconds (I had plugged the Scout into the wrong port). Here are a couple of points that are - in my opinion - impossible to garner from their documentation:
You can connect an unlimited number of phones using one or more splitters (you can buy multi-port splitters at Home Depot or Lowes among others for a very reasonable price, and if your house was built after 1995 you probably already have one in the wiring system). Feed the "Phone" port from the ooma hub into the input port on the splitter and all of your phones will work fine. No special features, but you can receive and make calls like any basic landline phone. Feed the "Wall" port (which I think should be called the "Scout" port) into the port for the phone line that is connected to the Scout. I haven't done it yet (I have only one Scout), but I'm told that you can split this line also if you want multiple Scouts. The reason you want a Scout is so that you can have voicemail access from a machine that isn't at the location of your hub (which is likely in a utility room as it is where your Internet enters the house and gets split). Otherwise, you don't need a Scout. An unless you want to access the voicemail from more than one location, you don't need more than one Scout (and the system comes with one).
I set up the system with a temporary number (very easy to do online) and ordered porting for my existing number to ooma (I think that was around $40). Then I connected the hub "Phone" port to the feed to my in-house splitter and confirmed that all phones worked. For now, I have backed it down to my home office phone on the temporary ooma number and the other phones have been reconnected to the landline. This allows me to confirm that ooma works the way I need it to and still receive calls on our regular home phone number while waiting for the porting process to be completed (I'm told it will take about 4 weeks). At that point - assuming no issues - I'll switch all the phones to ooma and cancel the landline service.
I haven't tried any ooma Premier services at this point: I'm not sure that there is anything there that I need. If I need an "instant second line", I'll pick up my cell phone. I also have not looked at the online stuff: I was really only looking to replace a basic landline connection.
I hope this helps: I'll try to remember to update it if I experience any major changes (either positive or negative).
Goodbye AT&T (landline) November 21, 2009
Internet Pro (Cupertino, CA)
1 out of 1 found this review helpful
I hardly ever use my landline these days...mostly just the cell. My landline is almost like my junkmail mailbox (i.e. when I need to give a phone number to some untrusted party). The phone spammers love my landline. So I have become tired of paying monthly for a voice junkmail service. However, I still wanted a landline-like service to supplement my cell. Enter Ooma. I was nervous about the number porting and wondering about the voice quality, but everything has worked to perfection. My number ported in about 3 weeks. On the few times I've used it voice quality was excellent; no echoes or background noises or noticeable delays (I do have good cable internet service. As an aside -- I recently got a new 11n router with claimed automatic QoS for voice-over-IP and other applications -- so I decided to connect the Ooma to the router rather than between the router and the modem as Ooma rightly recommends as the default scheme. This is working fine and is more appealing to me to let the router be king rather than let the Ooma filter the VoIp traffic). I've received a few robocaller calls on the Ooma and I just put that number on my Ooma blacklist -- haven't actually seen it work yet but I am pretty confident. This is a very nice feature. I hope this feature does not go away when my free 60-day Premier service expires. For the time being I plan to use the free service; therefore my only costs have been [and will ever be] the Ooma Core box and the $39 number port. I looked into getting the new Telo but soured on it when I learned they may start charging a small governmental fee (maybe $12.95/yr) on that box. I don't begrudge Ooma recovering some costs and this is a tiny fee...but zero monthly cost is awfully convenient and avoids one more [tiny] brick-in-the-wall of endless monthly fees. If you want the Premier service [which I think is quite reasonable if you want/need the features] then you should probably get the newer Telo -- it looks cooler, is alleged to have a better voice codec, and has some other extra features...but none of which I need for my minimalist situation).
I do have a few minor concerns...
1. Like many others worry -- if Ooma goes under I eat the startup cost. However, I break even with my previous monthly landline rate in about 7.5 months so it's not that big of a gamble.
2. If/when my Ooma Core box breaks they probably won't still be selling the same box and I will be forced to buy the Telo or some even newer box (hence probable small monthly fees...albeit reasonable ones compared other landline or VoIp solutions).
3. I do FAX occasionally and it probably will work for me [especially after adding a delay...find the thread on that one] but I haven't tried it yet.
In summary I am very happy with the Ooma cost/performance and would recommend it heartily to anyone with good & stable internet service.
Customer Support was Fantastic November 19, 2009
J. Rust (Santa Rosa, CA United States)
2 out of 2 found this review helpful
I have had the ooma up and running for about 6 weeks now and I love it! I wanted to port my old land line phone number that I have had for over 20 years and it went very smoothly without a hitch; took about 2 1/2 weeks. Before the number ported, I was unable to really test a lot of the features as caller ID did not work, etc. The sound quality was not the greatest and had a buzzing/humming sound on the line. It was annoying so I went to the ooma forums to find the answer. Apparently there is a 3-prong grounded power supply to replace the 2-prong un-grounded supply it comes with. I called ooma customer support and they helped me troubleshoot the problem and then sent the power supply right out. In fact, they even called me a couple of days later to follow up and make sure I was taken care of which is almost unheard of anymore. I had a great experience dealing with them and found them to be very responsive to my complaint. I wonder why they don't just sell the unit with the 3-prong, grounded power supply in the first place. Since my number ported, I have been able to access all the features and it is absolutely wonderful. My favorite part was calling my phone company to cancel the service with them and say goodbye to phone bills with all kinds of mysterious charges. I love it and could not be happier that I switched. It will pay for itself in about 4 months. I am recommending this to all my friends and family. I may even purchase a couple as Christmas gifts this year.
Great Product November 17, 2009
B. S. Ferrari (Rochester NY)
I love it.The only thing that I was unhappy with is that Ooma did not indicate ahead of time that I might not be able to keep my phone #. Because of that, I did not get up and running for a week. It also caused the inconvenience of having to notify everyone of our new #. In meantime I had no home phone. Luckily I have a cell phone that I could use.
Showing reviews 1-5 of 673
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